Are you looking for reliable support through complex E-Rate regulations and the constantly evolving E-Rate Productivity Center (EPC) process?

SERRC’s experienced E-Rate staff provide specialized consulting and complete E-Rate management. Let us help you:

  • Maximize E-Rate funding
  • Meet critical deadlines
  • Comply with regulatory requirements
  • Navigate the EPC Portal
  • File and win appeals
  • Negotiate contracts

SERRC offers eligible services contract coordination, required state and Federal Communications Commission (FCC) form preparation and filing, Program Integrity Assurance (PIA) and other high level reviews such as Cost Effectiveness (CER) and Program Quality Assurance (PQA) reviews, appeals and audit support, funding issue resolution, FCC waivers and document retention. SERRC can best support you through close coordination with district technology initiatives and vision.

Contact Us

The Pribilof Order

The rejection was bad news for Pribilof School District — the remote district was out more than $300,000 in funding for E-Rate services. The rejection was a result of big changes to the application system, including a new online portal with glitches galore. PSD was four days late in submitting — well within the 14-day grace period — but the application was denied. PSD called SERRC for help. Kela Halfman worked with PSD to develop file an appeal, the first of three allowed. It was denied. Unfazed, Kela brought in an experienced attorney to try again. After the second denial, they were prepared to try one more time. Kela contacted Alaska’s congressional delegation to petition the FCC. It finally worked. Two years after the initial denial, the FCC issued the Pribilof Order, which allowed PSD and other similarly situated school districts around the country to waive the deadline and receive funding. “Your school districts are like my kids and nobody messes with my kids,” Kela said.

“Your school districts are like my kids and nobody messes with my kids.”
Kela Halfman